展会客户沟通实用话术指南
掌握关键表达,提升客户转化率
在展会上与客户沟通时,重点在于清晰地介绍自己、公司和产品。以下是几个实用的英语对话模板,帮助新手快速上手。
01 展会中打招呼
- Good morning Sir/Madam(早上好,先生/女士)
- Nice to meet you / Pleased to meet you(见到你很高兴)
- Morning, Sir/Madam. May I show you around?(早上好,先生/女士,我带您参观一下我们展位吧?)
02 自我介绍
- My name is (名字) and I’m the (职位) of (公司名称)。(我是谁,担任某公司的什么职位。)
- I would like to introduce (同事的名字), the (职位) of our company。(我想向您介绍我们公司的某某同事。)
通过简短寒暄后,迅速进入正题,引导客户兴趣,为后续交流奠定基础。
03 留下联系方式
- May I have your business card?(能要一张您的名片吗?)
- Sorry, I just ran out of my cards. Could you write down the information here?(抱歉,我的名片刚用完了,您可以把相关信息写一下吗?)
- Doesn’t matter. I can take a photo of it.(没关系,我可以拍照留档。)
观察客户的反应并决定是否进一步深入介绍,或在之后跟进。
04 产品介绍
- We have been in this industry for five years. Here are our catalog and company brief. We’ve collaborated with well-known clients such as ABC from the U.S. and DEF from Germany.
- This new product is popular in (地区/国家). I believe it also has great potential in your market.
- This item is currently in high demand, and we’ve received many inquiries globally.
05 询问需求量
- Thank you for your interest. Would you mind sharing your estimated order quantity so that we can prepare an accurate quotation?
- The minimum order quantity for this model is 500 pieces. Is that acceptable for you?
- What’s your average order size? Perhaps I can base the quotation on that.
06 产品报价
- Here is our price list for reference.
- This is our FOB pricing, but all listed prices are subject to final confirmation.
07 引导客户下单
- If you confirm your order during the exhibition, we can offer additional discounts.
- We provide samples. Once you’ve tried it out, I'm confident you'll find this a great product.
08 结尾
- Here's a small gift for you – it bears our company logo and makes a nice reminder of us.
- Thank you for your inquiry and for talking with me today. Hope to see you again.